Thank you for choosing bekossallc.com. We hope every customer has a satisfactory shopping experience. If you are not satisfied with the product you received, you can apply for a return and refund according to the following refund policy.
- Return Period
Customers can submit a return request within 30 days of receiving the product.
We may not be able to accept return requests after 30 days.
To apply for a return, please contact us via customer service email before returning the product, providing order information and relevant details so we can assist with processing.
- Return Requirements
To ensure a smooth return process, returned products must meet the following conditions:
The product must be submitted within the return period;
The product should be in unused condition;
The product should retain its original packaging, accessories, and related items;
The product must not have any problems caused by improper use, damage, or human error.
After receiving and inspecting the returned product, we will confirm whether it meets the refund conditions.
- Return Address
Please send all eligible returned items to the following address:
Bekossa LLC
6577 E GENTRY ST
INVERNESS, FL 34452
United States
Please do not send returned items directly without contacting us for confirmation, as this may affect refund processing.
- Refund Processing Time
Once the returned items are confirmed to meet the refund requirements, we will begin processing the refund.
Refund processing time: Approximately 3 business days after receiving and confirming the returned items.
Refunds will be processed via the original payment method.
Due to varying processing times across different banks, credit card institutions, or payment platforms, the actual arrival time of funds may be delayed.
- Refund Scope
For orders that meet the refund conditions, we will process the refund based on the actual circumstances of the order.
Order cancellations, returns, or refund requests are subject to the provisions of this policy.
- Damaged or Incorrect Goods
If you receive damaged goods, missing accessories, or the wrong goods, please contact us as soon as possible and provide your order information and relevant photos.
We will assist in resolving the issue based on the specific circumstances.
- Contact Us
If you have any questions about our refund policy or return process, please contact us:
Company Name: Bekossa LLC
Website: bekossallc.com
Customer Service Email: [email protected]
Address: 6577 E GENTRY ST, INVERNESS, FL 34452, United States
Thank you for choosing bekossallc.com. We value every customer’s experience and will do our best to provide you with timely and reliable after-sales support.
